Privacy Policy

Last Updated: 7 March, 2025

We are committed to ensuring your privacy. This Privacy Policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in some countries’ privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.

This document sets out the privacy policy of Bongo Wongo Pty Ltd (ABN: [Your ABN]) (“Bongo Wongo”, “we”, “us”, “our”). Bongo Wongo is an authorised representative of Rask Licensing Pty Ltd (ABN: 32 681 073 478) (AFSL: 563 907).

Please read our Privacy Policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our websites and financial onboarding system. By continuing to use our site, you agree to our Privacy Policy and our Terms of Service.

What personal information do we collect from the people that visit our websites?

You can visit our websites anonymously, without divulging any personally identifiable information.

To provide our financial onboarding services, financial advice, and related services, we may collect information such as your name, state, phone number, email address, date of birth, address, and other basic information. We may also keep your telephone number, address or payment details if you provide them to us.

When you use our financial onboarding system, we collect comprehensive financial information including:

If you click on any links to a third party website from our websites, including when paying fees via PayPal or Stripe, you should be aware that these other sites may have their own privacy and data processing practices.

We may also keep a copy of any correspondence between you and us. This may include your emails, telephone calls and letters. Should you wish to change or remove your information from our database, please contact us in writing.

We do our utmost to keep your information secure and will never disclose any of your personally identifiable information to third parties without express permission, except as described in this Privacy Policy. This does not include trusted third parties who assist us in maintaining our services, including our websites and financial onboarding system.

At times, we may contact you with promotional offers and marketing via email, or we may contact you via phone to help with account related enquiries or to ask for feedback.

When do we collect information?

We collect information from you when you:

How do I access my personal information?

You can access, correct or update your personal information stored by us at any time by logging into your account, or by emailing us. Please refer to our “Contact us” pages for our contact information. We will endeavour to respond to you within a reasonable period after contact is made.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, submit your information through our financial onboarding system, respond to a survey, engage with our website or other online tools, or marketing communication, surf the websites, or use certain other site features in the following ways:

Please read:

These documents are available on our websites.

How do we protect your information?

Any personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider (such as Stripe or PayPal) and are not stored or processed on our servers. If you click on any links to a third party website from our websites, including when paying fees via PayPal or Stripe, you should be aware that these other sites may have their own privacy and data processing practices.

We may use regular Malware Scanning. We do not use vulnerability scanning and/or scanning to PCI standards.

Storage and Security:

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognise your browser and capture and remember certain information.

For instance, we may use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, some features may be disabled. Doing so may affect your experience by making your website experience less efficient and may not function properly.

Third-party services and data sharing

Service Providers

We share information with trusted third-party service providers who assist us in operating our websites, conducting our business, or serving our users, so long as those parties agree to keep this information confidential (this includes parties which may be located outside Australia):

Google Services:

OpenAI:

ActiveCampaign:

Basiq (if you choose to connect):

Navexa (if you choose to connect):

Payment Processors:

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice, or unless you explicitly agree (e.g. by clicking a button or submitting a specific form) which is designed to match you with an expert as part of our referral system.

This does not include our website hosting partners and other parties who assist us in operating our websites, conducting our business, or serving our users, so long as those parties agree to keep this information confidential (this includes parties which may be located outside Australia). We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our websites. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Data retention

We retain your information for:

After retention periods, we securely delete or anonymize your information where legally permitted.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

We also agree to the following:

Unsubscribing from our emails

If at any time you would like to unsubscribe from our emails/newsletters, please follow the instructions at the bottom of every email we send and we will promptly remove you from the correspondence.

Deleting your account

You can cancel your account or subscription by navigating to your account and clicking the “cancel” button. If you wish to delete your account you can email us using the contact information below, but please keep in mind we often receive a very high volume of emails, so it may take us some time to respond to you. Note that we may be required to retain certain information for legal and compliance purposes even after account deletion.

Your rights

Under Australian privacy law, you have the right to:

To exercise these rights, please contact us using the information provided below.

Contacting Us

If you have any questions or complaints regarding our privacy policy, you may contact us using the information on our ‘Contact us’ pages on our website or using the information below:

We will endeavour to respond to you within a reasonable period after contact is made.

By continuing to use our site, services or products offered by Bongo Wongo, including personal financial advice, you agree to our Privacy Policy.

General Financial Advice Warning

Bongo Wongo Pty Ltd is an authorised representative of Rask Licensing Pty Ltd (AFSL: 563 907).

The information on this website is _general financial advice only_. That means, the advice does not take into account your objectives, financial situation or needs. Because of that, you should consider if the advice is appropriate to you and your needs, before acting on the information. In addition, you should obtain and read the product disclosure statement (PDS) and Target Market Determination (TMD) before making a decision to acquire any financial product. If you don’t know what your needs are, you should consult a trusted and licensed financial adviser who can provide you with personal financial product advice. Please read our Terms & Conditions and Financial Services Guide before using this website.

© Bongo Wongo Pty Ltd 2025